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JPN Garage Issues? Not answering emails and messenger


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#1 Ryan Merrill

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Posted 11 December 2016 - 06:45 AM

I ordered my wide flares on Cyber Monday. I received the automated form for the received payment to my email. I have emailed the company twice and more recently message them via Facebook with no reply. I just want a ETA of when I would be getting the flares so I can plan with the body guy. Cars in the booth now getting all the rusties replaced and the gas tank mounts installed. We have to cut the 1/4 and fenders before we paint so were trying to make a time line plan.



#2 Pillar

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Posted 11 December 2016 - 03:04 PM

Shoot them a PM on here (JPN_Garage). I'm sure they got a lot of orders that day and are pretty busy with the holidays coming up.

#3 Kevlars30z

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Posted 11 December 2016 - 07:43 PM

I always see him active on Instagram. I'm sure you can get his attention on a comment if he doesn't end up replying to your personal messages.


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#4 Ryan Merrill

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Posted 12 December 2016 - 11:35 AM

Received a message from him today via email. All is well :)



#5 s30kid

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Posted 26 December 2016 - 04:42 AM

I ordered my flares from jpn early June and didn't receive them until late August. I even payed for expedited shipping because i wanted my flares in time for the hot august nights drift event. Same story, automated response with a broken link for tracking info. I emailed many times and got nothing. Finally I direct messaged him on instagram. He replied. I gave him the order info with my name and never got a response. Eventually they showed up on my door. I'm glad they showed up but I'm very unhappy with customer service. Also the flares could be built... better. Maybe more layers in the fibreglass? Because the moment I mounted them they all cracked

#6 tim.d

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Posted 26 December 2016 - 12:28 PM

On a side note - their instagram is now empty, and they had a FB post a week or so ago saying that JPN Garage was for sale - that post has now been taken down.

Maybe look for another vendor for the time being? I've heard good things about Classic Datsun's flares
http://classicdatsun.../240_glass.html

Edited by tim.d, 26 December 2016 - 01:19 PM.


#7 texis30O

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Posted 04 January 2017 - 10:59 AM

Their IG account is alive and well


1970 240 Z #806, CarbonSignal Moonbeam, SevenK Wheels, Varex XForce, LS2 6.0  with a 1.9 Maggie, t56, Fritz 8.8 swap, Coilovers, Cage, Wilwood.....IG: datlszguy

1971 240z as it left the dealership

1972 240z head work, cam, triple Weber 40s, set up for autocross

"Driving this car on the street is like kissing a porn star on the cheek." -RebekahsZ


#8 NewZed

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Posted 04 January 2017 - 01:05 PM

Just for fun.  Always intrigued by unsupported comments.

 

https://www.instagra...pngarage/?hl=en

 

and the other links

 

https://www.facebook...jpn.garage.inc/

 

http://jpngarage.com/

 

 

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#9 Ryan Merrill

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Posted 07 January 2017 - 01:01 PM

Just to let everyone know. JPNgarage replied to me. it took about a week but I as advised he was just very busy. About 2 weeks after I recieved my flares. I will let everyone know how they first in a few weeks






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