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Fordfalcus

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About Fordfalcus

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    San Diego
  1. Quality Chrome Plating- Special Sale

    Horrible Quality and Service I sent my 1964 Ford Falcon Dash Pieces to be re-plated and painted by Vintage Chrome. These were plastic dash pieces that Randy and Mike claimed to have a superior plating process by send them to China. Not only did it take a long time, but the quality was horrendous. The chrome plating has several flaws throughout. And although I sent details photos showing specifically how to paint and detail the parts, the finished product was the wrong colors (silver instead of black), the paint quality was awful, and the chrome underneath the paint lifted soon after paint was applied. I sent the items back to Mike, who assured me they would be corrected. What he sent back to me was laughable. Even more of the paint was lifting the chrome in all the pieces. I'm amazed that Mike let such awful looking pieces leave the shop as complete twice. When I asked Mike to send a refund for the $454 that I paid him in advance. He responded that they do not offer refunds, and the only option was to send the parts back to China to be replated. The last thing I want to do is send the parts back to Vintage Chrome to wait another 6 months to receiver poor quality pieces and workmanship. All I have requested is a refund, which is very reasonable. I've added some photos to see what kind of quality these guys send me. All I want to do is send the parts to someone else that can do this correct. And there are about 3 companies besides VIntage Chrome that specialize in this. Since Mike has not responded to my most recent emails or phone calls, Hopefully Mike or Randy will see this and change their minds about the refund. If nothing else, you have been warned. Do not send plastic parts to these guys to restore.
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