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Found 1 result

  1. Just want to let people know about my experience with Sunrise Z in Burbank, CA. I had them perform a lot of work and the results were not impressive. I just want to give people a slight understanding of how this shop conducts business. I came in with my 71 turbo 240z. I blew my Felpro head gasket and broke the datsun 5 speed in the first month of owning the car. When I bought it, It wasn't running well until I started fixing things and as it made more power things started breaking. I went to Sunrise Z because of good reviews online from forums and Yelp. First thing I said to Art (the owner) was to take his time and do it right. Money was not a concern ever, just a good job. Things needing repair: Transmission- Fixed with a 240sx trans conversion. Brakes/Ebrake- replaced front calipers and E brake Head gasket- new 2mm MLS Trans swap went ok. Its leaking a tinny bit under the car. He charged me for Royal Purple but no royal purple is in my trans. It was leaking standard trans oil. They told me Royal Purple turns that same color after use. After 300 miles!! Called R.P. and they say it only goes darker never lighter. I never did like R.P. much so I guess thats a good thing. This leak was never fixed. When I noticed it I had already decided not to bring the car back to them. He charged me $250 for two used front hubs! Had to pay because I couldn't find any for sell at the time. Months later I found some for $20 each. The brake caliper looked good from the outside but on the inside it had rust all over the finish. He charged me for a new one. It doesn't effect performance but still sucks. I didn't even bother telling them about it. When I first picked up the car the new wheel studs they used on the front were half way threaded into the lug nuts. Seriously? This is a 450hp track/road car. Had to leave it there again. Charged me for custom brackets to make the e brake cable work with the 240sx disc brakes. Finally got the car home and OH NO! e-brake wasn't working. Looked under the car and nothings hooked up. Not even close to working. When they fixed the head gasket they used regular nuts and lock washers on the exhaust manifold. This leaked within 100 miles. Brought it back to them and after fighting with them to cover the repair, at no charge, they tried to fixed it. They planed the manifold (they should have checked it the first time) and 40 miles later another exhaust manifold leak. Called Art and he would not cover it this time. Said he did all he could and my cars to blame. He wanted me to pay half the cost of the repair. I said hell no this should be warrantied, he did not concur. He also charged me $70 in Royal Purple oil, filter, zinc additive, which was never done. I thought they used the same filter as me so I never noticed until I got it home and the oil was not purple. Went to Precision Z and they pointed out the exhaust nuts and said I need exhaust nuts with the flare on them, no washer. With Art, I never received a written estimate for anything. I filed a complaint with the Better Business Bureau. BBB rep said I could get ALL my money back (if he has the money) because of the lack of proper paper work from Arts end. I had Precision Z fix it and decided to just ask for the cost of the repair instead of all my money, not even the oil charges. Im not a dick and Art is a nice guy he just wasn't thorough enough. I have more complaints but this is getting very long. I haven't driven it lately so who knows what else will go wrong. What did I learn? Art was a little cheaper than other shops but I went there based on reviews. As all this went down another guy recently posted on yelp of major issues with Sunrise Z as well. I contacted him and he told me his horror story which was worse than mine. I even saw his car there. They couldn't get Megasquirt to work on his l28et for months and months. He got it fixed in ONE DAY somewhere else. Just checked Yelp and his post is gone. I don't know how that works but that sucks. Whats the point of posting a review if it can just be deleted if its negative? His shop was really disorganized and that should've been the the red flag. Precision Z was like a museum compared to Sunrise z. There work is top notch. Little pricey but worth it. So do your home work, check out the place prior, and get everything in writing. Hope one day this post helps someone pick a quality shop. Plus nobody is going to be deleting this just because its a bad review. Drive safe my friends and don't believe the hype. I really hope Art reads this and learns something.
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