deja Posted September 1, 2006 Share Posted September 1, 2006 A few weeks ago I bought four of ADR Phantom wheels on EBay. Before I had them mounted I noticed one of the hub caps was loose and discovered the spring clip on the inside was missing. I searched all the boxes but there was no clip to be found. I called their Northern California office and talked to a very nice guy. He asked where I got the wheels and what the EBay account was. He then told me he would send the clip. I really didn't think it would ever show up, but today it arrived. I makes me feel good that there are still companies out there that care about the customer after the sale. Of course it would have been better if the clip had been installed in the first place, but working for an engineering/manufacturing company I know this stuff happens. Its what a company does after the sale that makes a great company. Quote Link to comment Share on other sites More sharing options...
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