John, thanks for your comments, regular and sarcastic. i understand that phone is useful, but my schedule isn't great for dealing with most companies, also I tend to try and not keep people on the phone to much if its stuff I don't understand fully. Info on forums, pics, etc helps 100 times more generally. I spend a bunch of time explaining stuff to customers at my shop, and end up refereing them to online sources so i can get work done.