MONZTER Posted March 25, 2007 Share Posted March 25, 2007 So often I read in the forums people complaining, bagging on, or warning others not to do business with such and such company because of... Well, I just had a good experience with a company, as well as several others in my years of working on z-cars. I wanted to share my story, and hear from others positive stories about companies that have gone above and beyond just selling. Almost a reference for others to view. So last week I needed some new DOT slicks for my autocross car, and I went to "The Tire Rack" as they offer shaving as well as heat cycling. Got the tires in 3 days, and went to get them mounted. One tire came out with 5 oz of weights (not good) so I figured the guy at the tire store did a crappy job and did not ride balance them as requested. I proceeded to stand around and watch him as he rotated the tire 3 times to try to get it to balance out with less weight, no luck, but thanks for trying. So the tire is bad/made wrong/ or shaved wrong. So got back (kinda frustrated) to my office, and called the tire rack telling them of the excessive weights required. Their first and only question was - have you driven on it yet? My answer - No. OK sir, sorry about that let me check my inventory - yes we have one, I will have a new tire shaved heat cycles and sent off to you ASAP - Is there anything I can help you with? I know where I will be buying all my tires for all my cars from now on. In a world with so many companies selling the same product, it is great to know some have figured out that service sells. MSA Motor Sport Auto is another company I personally have had great experiences with. Sal on the sales desk is always going out of his way to find me my most difficult request. I have a second Z that I am doing a full restoration on, I will show up at MSA with a factory part number for something as silly as a special bolt and washer worth .30 cents, and if they don't have it, they will special order it for me. Again - for me - service is the name of the game. and I will be loyal to those who treat me as a valued customer. Sorry for such a long post, just having a good day. Jeff Quote Link to comment Share on other sites More sharing options...
Mayolives Posted March 25, 2007 Share Posted March 25, 2007 We need to hear more about GOOD COMPANIES to do business with. So this is another one. I wanted to have a new driveshaft made due to installing a G-Forec transmission. They took my order, shipped it two days later, and UPS delivered it in two more days. Great service and first class product. http://www.thrashdriveshaft.com/ Driveshaft Specialist Inc. 4838 West Avenue San Antonio, TX 78213 Quote Link to comment Share on other sites More sharing options...
MOTORHEAD427 Posted March 25, 2007 Share Posted March 25, 2007 MSA must be number 1!!! Very helpful people, amazing service... ERIC Quote Link to comment Share on other sites More sharing options...
hoov100 Posted March 25, 2007 Share Posted March 25, 2007 inland empire driveline is another great place for doing drive shafts also stick shift trans, they are propably the best when it comes to trannys Quote Link to comment Share on other sites More sharing options...
Savage42 Posted March 25, 2007 Share Posted March 25, 2007 If you need work on any model Z (or anything else) here in the Oregon market, Dustin (BURRL) at Peak Performance here in Eugene is the man! He does all the work on the Z32s, as none of the dealerships like to work on them and they send them to him. Just an FYI. Quote Link to comment Share on other sites More sharing options...
MONZTER Posted March 29, 2007 Author Share Posted March 29, 2007 I just remembered another great company. West End Alignment - if you live in the So-cal Area. http://local.yahoo.com/details?id=20484636& Darren is a true pro and has good experience with Z cars. Does 4 wheel alignment as well as corner weights He usually has a 3 week lead time so plan ahead Quote Link to comment Share on other sites More sharing options...
Sparks280zt Posted March 29, 2007 Share Posted March 29, 2007 MSA must be number 1!!!Very helpful people, amazing service... ERIC Wow, you are one of the few I have heard that from. Quote Link to comment Share on other sites More sharing options...
primadonna z Posted March 29, 2007 Share Posted March 29, 2007 Tire Rack, and MSA are definately 1st class companies. I would have to add Arizona Z Car to list as well. Quote Link to comment Share on other sites More sharing options...
savageskaterkid Posted March 30, 2007 Share Posted March 30, 2007 Wow, you are one of the few I have heard that from. Really, I've had nothing but good experiances with MSA, and the stuff I got was pretty high quality too. Quote Link to comment Share on other sites More sharing options...
Sparks280zt Posted March 30, 2007 Share Posted March 30, 2007 I have had the wrong parts sent several times, and so has 240hoke. Waiting on Mikelly to comment on MSA.... Quote Link to comment Share on other sites More sharing options...
pete280z Posted March 30, 2007 Share Posted March 30, 2007 When I've dealt with Sal at MSA everything has been great. When I speak with anyone else things can get shaky. Whatever problems I have had were dealt with eventually, but one of them should have never happened in the first place. I will probably give them business again in the future. Quote Link to comment Share on other sites More sharing options...
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