Leaderboard

It's horrible on both ends. A customer gets screwed unjustifiably, and a once honorable and valued company (Whitehead was good to me) is irreparably damaged at best, about to go under at worst. Whether it's Paypal or a straight credit card purchase, I keep a close eye on the dispute deadlines. If they are approaching, I always file a dispute/claim, regardless of what the merchant claims or excuses they have. Unless it's a trivial sum of money that I am willing to risk. Long range, often international transactions, would be completely undoable without some sort of claim/dispute process. Shady merchants could rip off customers with impunity. I've disputed many, many charges over the years, and sadly many of these problems have been in the course of purchasing Datsun items.