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Showcars Bodyparts, My experience


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Because I posted on this guy back on page 3 of this thread, someone contacted me privately to advise that the Better Business Bureau link I included was pointing to an adult webcam site (now watch how many of you guys go looking for it!).

 

I couldn't figure out a way to edit that earlier post, so here's the scoop right off the BBB website, no linking required:

 

BBB Accreditation

This business is not a BBB Accredited Business.

 

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BBB Rating

 

Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.

Reasons for this rating include:

 

* 9 complaints filed against business

* Failure to respond to 2 complaints filed against business.

* BBB does not have sufficient background information on this business.

* One complaint filed against business that was not resolved.

 

Click here for an explanation of BBB Ratings

 

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Business Contact and Profile

Name: Showcars Bodyparts.com

Phone: (905) 857-6345

Fax: (905) 857-6346

Address: 12249 Hwy 50

Bolton, ON L7E 1M1

Website: http://www.showcars-bodyparts.com

Principal: Mr. Rob Johnson

Customer Contact: Mr. Rob Johnson - (905) 857-6345

File Open Date: March 2002

Type of Business: Auto Parts & Supplies-New

BBB Accreditation: This company is not a BBB Accredited business.

Additional DBA Names: Rob Jonhston Showcars

 

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Additional Locations and Phone Numbers

Additional Addresses

Multiple Addresses - click to show / hide

+ ON (1)

4-258 Attwell Dr

Etobicoke, ON M9W 5B2

Canada

 

 

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Customer Complaint History

 

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

 

BBB processed a total of 9 complaints about this company in the last 36 months, our standard reporting period. Of the total of 9 complaints closed in 36 months, 1 was closed in the last year.

These complaints concerned :

1 regarding Billing or Collection Issues

 

1 - None of the Above - Credit, Billing or Collection Complaint Issue

7 regarding Delivery Issues

 

1 - Late delivery of services

6 - Non-delivery of products

1 regarding Product Issues

 

1 - Defective, damaged, or incorrect product received

 

These complaints were closed as:

2 No Response

 

2 - Company failed to respond to BBB to resolve or address the complaint issues.

6 Resolved

 

3 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.

3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.

1 Unresolved

 

1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.

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  • 2 weeks later...

I know of a couple of guys (they don't post here) that have bought parts from them. They claimed it was not the easiest of processes, but they got their parts. Please note, we are considered "local" to this guy, so trips the actual shop was how the process was done.

 

I have not dealt with this guy, but he is not that far from me. I may have to pay a visit and see what kind of luck I have. (no I am not going up there on anyone's behalf) But if I do end up checking it out, I will report my findings.

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