Debug update. I switched the power for high with low with the same results. I also tried connecting just the low, and high beam is on when the switch is in low, and the lights are off when high beam is switched on. The high beams are turned on with an electromagnet, can the metal housing being so close to the bulb housing be a problem? I sent a reply to customer service, so I'll see what they say.
shiggy6581 - did you mean to respond to the other HID thread ordering the projector lens kit?