jjslade Posted November 11, 2019 Share Posted November 11, 2019 I've been waiting for a shipping quote for nearly a month now, had communication but i'm not sure why it's taking this long Quote Link to comment Share on other sites More sharing options...
Neverdone Posted November 11, 2019 Share Posted November 11, 2019 I know their warehouse had a huge fire and burned a lot of their equipment down. Not sure if they ever got it back up and running. That fire was a while ago in May. They haven't posted anything on their facebook page since June. If you havn't given them any more for anything, you might want to try a different option. Quote Link to comment Share on other sites More sharing options...
calZ Posted November 11, 2019 Share Posted November 11, 2019 I would talk to these guys. Quote Link to comment Share on other sites More sharing options...
jhm Posted November 12, 2019 Share Posted November 12, 2019 Lots of discussion on FB on this exact topic. IMHO, Paulo was a victim of his own success. He's a small one-man show, and got way behind on orders over the last year or two; and then had the misfortune of a major fire in his facilities (as mentioned above). It will be quite a while, if ever, if he gets business back on track. I know of a few people that have ordered from RHDJapan recently, and have been very happy: https://www.rhdjapan.com/ Quote Link to comment Share on other sites More sharing options...
calZ Posted November 12, 2019 Share Posted November 12, 2019 BHJ is running the business side for them so they can focus on making parts and catching back up. They promise RetroSpec parts with actual professionalism in terms of ordering and updates. You might be able to go through them to get an update. Quote Link to comment Share on other sites More sharing options...
jjslade Posted November 12, 2019 Author Share Posted November 12, 2019 15 hours ago, calZ said: I would talk to these guys. Yeah it's Brian i've been emailing, had some back and forth contact but i've been waiting over a month for a shipping quote Quote Link to comment Share on other sites More sharing options...
Ironhead Posted November 13, 2019 Share Posted November 13, 2019 (edited) So many businesses kill themselves this way. They don't want to spend the money to hire people to take orders and get products out on time, and act as if delivery time is irrelevant. Customers will only tolerate horrendous service for so long, no matter how good the product is. I ordered from RetroSpec a bit over a year ago, which I know won't help you. Items took much longer than expected to arrive even back then. I was pretty happy with them once I did get them, however. Edited November 13, 2019 by Ironhead Quote Link to comment Share on other sites More sharing options...
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