AydinZ71 3 Posted October 21 Disappointed... I used to love these guys. 1) Browsing their website is Underwhelming. You have to know precisely what you are looking for. Not the same as being shown whats new, what’s popular, and what is exciting. 2) went there in person. Due to COVID, you can not go into the building anymore. They sent a sales guy out, again you need to ask for a specific part. They have no literature to show you. 3) Catalogue has not been in print for 10 years. That was my favorite part of them. It was illustrated very well, and would “sell you” on exclusive parts they have, and popular items. 4) They don’t stock very much... called them twice over two months to see if they had 240z floor pans available. Both times, they were either waiting for a shipment or didn’t have one planned for 2 months. They tell you to buy it on their website and just wait... well I bought it direct from the manufacturer and had it shipped for less. I wonder how much longer they will be around... Quote Share this post Link to post Share on other sites
Derek 65 Posted October 22 This is pretty standard in my experience for all suppliers during Covid. None of the Z car parts places are fully stocked. I have the same issues with non car related suppliers as well. Except of course Mc Master Carr. They are a national treasure:) Quote Share this post Link to post Share on other sites
AydinZ71 3 Posted October 22 Yep! I’m lucky to be 30 min from McMaster will-call. The last time I went to MSA was 15 years ago. I guess I was disappointed that it seemed they had not upped their game in that time. elimination of the catalogue, even just an in-house copy, was a bummer. They could have kept publishing them for online browsing, if print cost was excessive. meanwhile I see a plethora of other options available online to direct purchase from their suppliers. Given the difficulty in identifying what performance parts they have available online, I would have thought their marketing would be easier to navigate than their suppliers (many of whom disclose what is in stock on their websites). Obviously inconvenience thanks To covid is understandable. Quote Share this post Link to post Share on other sites
Derek 65 Posted October 22 1 hour ago, AydinZ71 said: Yep! I’m lucky to be 30 min from McMaster will-call. And now I hate you:) 1 Quote Share this post Link to post Share on other sites
Ironhead 14 Posted October 23 I just wanted to weigh in....I too consider McMaster-Carr to be the best retailer on the planet. Quote Share this post Link to post Share on other sites
AydinZ71 3 Posted October 23 5 hours ago, Ironhead said: I just wanted to weigh in....I too consider McMaster-Carr to be the best retailer on the planet. believe it or not, they have an enormous margin. One of my employers banned us from using them for R&D because they were considered to be 30% more expensive then their suppliers. However, they have so much in stock and have such a phenomenal website, I will gladly pay the markup for small volume parts. Quote Share this post Link to post Share on other sites
