Nbesheer, where is your Puple blood? I'm a FedEx employee and love what I do, but I'm in IT (computers). Make a suggestion.
Granted, we F_Up from time to time, but do a rate quote on most things and we are cheaper by far.
I got screwed on a lost package, but it was only $35 so not to many worries, FedEx is really the best, most time sensitive, cost effective company out there.
Please use FedEx when you ship.