Tony D Posted February 2, 2013 Share Posted February 2, 2013 "I brought all the used parts to fix it, you need to warranty it..." LOL http://www.xtranormal.com/watch/7452561/the-mechanic-the-customer How many times have garage owners gone through this conversation? Quote Link to comment Share on other sites More sharing options...
_Donovan_ Posted February 2, 2013 Share Posted February 2, 2013 HAhahahha, yes, I can tell you that I have come across this so many times. And I don't even work at a shop. Quote Link to comment Share on other sites More sharing options...
johnc Posted February 2, 2013 Share Posted February 2, 2013 So very, very true. Quote Link to comment Share on other sites More sharing options...
OldAndyAndTheSea Posted February 2, 2013 Share Posted February 2, 2013 .....But my car needs an alternator... Quote Link to comment Share on other sites More sharing options...
beermanpete Posted February 3, 2013 Share Posted February 3, 2013 I already have a used one in the trunk... Quote Link to comment Share on other sites More sharing options...
Tony D Posted February 3, 2013 Author Share Posted February 3, 2013 From Facebook it came, to Facebook it returns! LOL Quote Link to comment Share on other sites More sharing options...
siteunseen Posted February 3, 2013 Share Posted February 3, 2013 That's hilarious. Quote Link to comment Share on other sites More sharing options...
josh817 Posted February 5, 2013 Share Posted February 5, 2013 I love it when people like that come into my fathers place. Even better when they come in with a really rotten car and want you to fix a single item..... Car is rusted in half, burning tons of oil, over heating, they want you to change the points and put a new starter on that they grabbed out of a field. Quote Link to comment Share on other sites More sharing options...
skirkland1980 Posted February 5, 2013 Share Posted February 5, 2013 This just happened to me. A guy brought me a junk yard engine to install and a week later it stalled on him. He called and wanted me to check it out and hung up on me when I told him it would be $65 to check it out. Quote Link to comment Share on other sites More sharing options...
Tony D Posted February 5, 2013 Author Share Posted February 5, 2013 My bro had a used engine in his Honda when it blew up...or more aptly seized. Had about 1.5 qts in it, doing 115 down the Lodge Freeway in Detroit. Complained to me that the guy that put the brakes on the car the week before 'should have checked it out'... He brought the brake pads and told the guy to install them because he didn't have a place to do it at the house. I was not charitable with my brother for his ignorance. Quote Link to comment Share on other sites More sharing options...
skirkland1980 Posted February 5, 2013 Share Posted February 5, 2013 The one I hate the most is "it wasn't doing this before you worked on itâ€. Quote Link to comment Share on other sites More sharing options...
Xnke Posted February 6, 2013 Share Posted February 6, 2013 I will work with these people occasionally, but I have a form for them to sign up front that says there is no warranty on parts or labour if they bring me the parts. If you want me to work on the car, and you want it fixed and me to warranty it to stay fixed for any length of time, do not bring me anything but the car. I've had to start making my employer sign this form... Quote Link to comment Share on other sites More sharing options...
Mikelly Posted February 6, 2013 Share Posted February 6, 2013 (edited) Let me tell you a story about a very expensive 670HP Porsche, and three Clutch swaps... Guy (Me) walks into a Porsche specialty shop to discuss an upgrade to his clutch. They say "Well you know, we don't want to insult you but our GOLD STANDARD clutch kit is rated at 500HP. It'll be just fine for your car, we're sure!". Three clutch swaps (at their expense) and a month later, the shop ate crow and the guy said, I shyte you not "If you knew how many guys came in claiming beyond unrealistic numbers, you'd understand why we didn't believe you." That knife is double edged. Mike Edited February 6, 2013 by Mikelly Quote Link to comment Share on other sites More sharing options...
josh817 Posted February 7, 2013 Share Posted February 7, 2013 (edited) I didn't think beetles made that much power. We had one over here, an Alfa came in wanting to change out his driveshaft rubber donut joint thing whatever. He bought his own, admitted to it being the cheap brand. Informed him that we can't warranty what you buy, and said it didn't look like the one we were going to get for it.... Told us to continue on. In that Alfa the transmission is in the back, the driveshaft spins with the flywheel. Get it installed, start her up, rattling like a bitch. Turn her off, peek under, tranny case is crumbling out from under the car. Can you tow your car off the property bro, it's greasing up the floor. Actually though, the owner completely understood and didn't argue or even get angry. Edited February 7, 2013 by josh817 Quote Link to comment Share on other sites More sharing options...
Tony D Posted February 10, 2013 Author Share Posted February 10, 2013 Alfa owners accept catastrophic component failures as the searing pain that goes with owning The Marque... Quote Link to comment Share on other sites More sharing options...
240zphilly Posted February 10, 2013 Share Posted February 10, 2013 I grew up working at a shop in my teens that was primarily a mustangs/ ford place... of which there are many in my hometown. We charged the most (by far) for labor and seldom gave people besides friends and long time clients a break on parts cost. The owner was very specific on why. "We charge more because we don't **** shit up." Also, I don't remember a single instance where we installed a part from somewhere else. Everything had installation error warranties and manufacturer's parts longevity warranties and the only people who ever left unhappy were just butthurt because we wouldnt install some junkyard part or ebay BS on their car. Flat out refused. To this day it's just about the only shop left of its kind from its time in the area and I think its in no small part due to that philosophy. Quote Link to comment Share on other sites More sharing options...
240zphilly Posted February 10, 2013 Share Posted February 10, 2013 Alfa owners accept catastrophic component failures as the searing pain that goes with owning The Marque... A certain metallica song comes to mind.... sad but true? Quote Link to comment Share on other sites More sharing options...
rayaapp2 Posted February 10, 2013 Share Posted February 10, 2013 Thanks Tony, I slit my throat and wrists, doused myself in gasoline, lit myself on fire and jumped off a 1000ft cliff. I get like 8 of those ass-hats every day 5 days a week. Aggravating. "Sure Ill put those parts on your car, no I dont guarantee anything with your supplied parts sorry, but Ill take your money!, and when it doesnt work I charge 90per hour for diagnosis" The really good ones are the smog inspections, arg! Quote Link to comment Share on other sites More sharing options...
Tony D Posted February 12, 2013 Author Share Posted February 12, 2013 (edited) At least I bought the OBD Scanner and drove it for 300 miles watching it online before SMS'ing you! LOL I'm kinda the opposite: Either fix it and I pay you once...or....ELSE! And if I ask it's only because chances are I'm going to do it myself and depending on the story I get depends on wether I leave it because I don't want to be bothered and don't think I have the time. Those Isolator Bolts on the 4.2 plenum was a good example. The service writer was telling me "We're booked, can't say we'll get it done" and I could HEAR the tech in the back going "I can do it, get it in here!" Kinda told me there was a "flat rate beater job" on my hands, and if I was smart probably could do it in the 'book time'---and I did, 5 hours start to finish, perfect OBD Scan results for the next 4,600 miles, and a scarily clean CA SMOG for initial registration. Edited February 12, 2013 by Tony D Quote Link to comment Share on other sites More sharing options...
josh817 Posted February 13, 2013 Share Posted February 13, 2013 Cue this guy. Don't forget to add a big handful of dirt and sand into your funnel before you pour oil through it: Quote Link to comment Share on other sites More sharing options...
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