Thats one thing about shipping thru UPS or FedEx, you, the buyer, the one out the money and part, have no say so when it comes to filing a lost or damaged item claim. Your at the mercy of the sender.
That has given me the red ass on a couple occasions when I, as the receiver, had to file a claim. It just isn't fair.... the person who has already been paid for the item, gets the money(if insured) sent to them, and its up to him, to be a honest person, as to weather you get the funds....
The last time I had the seller send my item to me as myself. I mean, I had him fill out the shipping invoice as if he were me, and were sending it to myself. He just said his name was Joel Soileau, and put my address as the sender and the receiver, then put the invoice in the package for me.
That way if something went wrong, I was the sender, so no problem when I call to report it lost or damaged.
Lots of people buy things while in other states for them selfs, then mail it home, instead of dragging it around with them, so they don't think twice about it when you have the seller do that for you....
Just a thought.....